Privacy Policy

Last Updated: [Insert Date]

AGI Property Inspections (“we,” “our,” “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and your rights regarding your data.

By using our website or scheduling services with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

• Name
• Phone number
• Email address
• Property address
• Payment information (processed securely via third-party providers)

Service & Inspection Information

• Service type requested
• Appointment dates and times
• Property details
• Inspection notes, findings, and reports

Automatically Collected Data

We may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Schedule and manage inspections
• Send appointment reminders and updates
• Deliver inspection reports
• Provide customer service
• Process payments
• Improve our website and services
• Comply with legal and regulatory obligations

3. SMS Communications

By providing your phone number, you consent to receive SMS text messages related to your services. These may include:

• Appointment reminders
• Scheduling updates
• Service notifications
• Account alerts
• Promotional messages related to our services

Message frequency varies.
Message and data rates may apply.

To opt out, reply STOP at any time.
For help, reply HELP, or contact us using the information provided in the “Contact Information” section.

Your mobile number will only be used for communication related to your services and will not be shared for marketing purposes.

4. No Sharing for Marketing

We do not share your personal information or mobile number with any third parties for marketing or promotional purposes under any circumstances.

5. Data Use & Sharing Explanation

We use your data solely to:

• Provide services
• Communicate with you
• Improve service performance
• Fulfill legal obligations

We may share your information only with trusted third-party service providers who assist in operational needs such as:

• Scheduling software
• Payment processors
• Communication tools

These third parties are prohibited from using your information for marketing or selling your data.
We do not sell your personal information.

6. No Data Transfer to External Organizations

We do not transfer your personal data — including mobile numbers and SMS consent information — to any external organizations under any circumstances, even with your consent.

We maintain strict internal policies and implement strong technical safeguards to prevent unauthorized access, sharing, or misuse of your information.

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your data. However, no online system is entirely secure, and we cannot guarantee absolute protection.

8. Cookies & Tracking

We may use cookies and similar technologies to enhance website functionality and analyze usage patterns. You can disable cookies in your browser settings, but some features may not function correctly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not directed to children under age 13. We do not knowingly collect personal information from children.

11. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data (subject to legal requirements)

You may withdraw SMS consent at any time by replying STOP.

Requests may be submitted using the contact information below.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please get in touch with us at:

Email: info@agi-swla.com
Phone: 337-905-1428
Address: AGI Property Inspections, Lake Charles, Louisiana

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.